If you wish to return your order to us, then please go to the Returns Center and generate a free returns label.
Follow the instructions listed in the "Your return shipping label" email to return your parcel. Please note that the return is free of charge, so no additional postage costs or insurance is required. You can track your returned parcel by using the tracking code provided on the AnPost, PostNL, Swiss Post, PostNord or DHL receipt. Also, you may track your return through the Returns Center.
Not all UK DHL drop-off points are equipped to deal with Brooks returns. Please make sure you use the link in your confirmation email or the link below to find your nearest DHL point to avoid disappointment: Find my return drop-off point - Scroll down when you enter the page. If you are unable to find a DHL location in your vicinity, please contact our customer service team, who will be happy to assist you further.
You can return your parcel via your local Post Office. Click here to find the closest branch.
You can return your parcel via PostNord. You can find the closest service point here.