If you wish to return your order to us then please go to the Returns Center and generate a free returns label.
Follow the instructions listed on the label to return your parcel and please note that the return is free of charge so no additional postage costs or insurance is required. Also, you can track your returns parcel by using the tracking code provided on the post office receipt and the DHL tracking link within your order confirmation.
Because of Brexit, UK customers need to fill in a CN23 document which you receive(d) by email. Please follow the instructions as per attached document.