Customer Care
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Help articles
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In order for our customers to receive their items as soon as possible, we offer Express shipping for mainland Europe...
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All of our authorized products will only be sold directly on www.brooksrunning.com or through authorized retailers li...
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Country
Estimated Delivery*
United Kingdom
1–3 days
Germany, Netherlands
2–3 days
Austria, Belgium, Sw...
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If you have not received a confirmation email for your order it may have been filtered into your promotional or spam/...
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When shopping on Brooks Running, you can choose to pay with any of the following options:
all countr...
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At Brooks, we don’t have our own store locations. Instead, we work with authorized resellers who care just as much ab...
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Shipping is available to destinations within Austria, Belgium, France*, Germany*, Ireland, Italy*, Luxembourg, Nether...
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Delivery within Europe is carried out by DHL or a DHL partner in your region. In Switzerland, we deliver with Swiss P...
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Our Distribution Center works very fast to get you out on your next run! Because of this, we are unable to cancel or ...
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You will receive a shipping confirmation as soon as your order leaves the Brooks warehouse in Germany.
You can follow...
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If you’re having difficulty placing an order we would suggest trying the tips below:
Ensure that you are ordering fr...
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You can find your local Brooks dealer using the Dealer Locator.
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