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  2. Returns and Exchanges

Returns and Exchanges

  • Having difficulty generating a returns label?
  • How do I return items?
  • How do I exchange my item?
  • Can I exchange or return shoes that I bought at a retailer?
  • Can I send back worn items? And is the returns process free?
  • I think my shoe has a fault or is defective, who should I contact?
  • What´s my refund status and how long does it take for a refund to be processed?
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